Insurance & Fees

Insurance & Fees

The following is the list of insurances with which we participate. This will be updated from time to time as needed:

  • Humana
  • Aetna Better Health VA
  • Aetna Commercial/Medicare
  • Allegiance – Custom Ink
  • Anthem BCBS VA
  • Apostrophe
  • Cigna Healthcare
  • ClaimDoc
  • Department of Labor
  • Flume Health – SavATree
  • Lifeworks Advantage
  • Medicare – Palmetto GBA – VA
  • Molina Complete Care Virginia
  • United Healthcare
  • Railroad Medicare Virginia
  • Medicaid Virginia

*Medicaid participation is optional and varies amongst Privia Medical Group providers – please verify participation prior to your visit.

Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.


We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

  • scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

  • notify you via email of the balance owed
  • charge the balance owed to your card on file
  • email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).


If you need to cancel or reschedule a visit, we require that you call the day before your appointment. Otherwise, you will be charged a $25.00 no-show fee. This fee is not covered by insurance.

Repeated no-shows may result in dismissal from the practice. We understand that there may be infrequent times when you must miss an appointment due to an emergency, and we will try to work with you during such times.

Our goal is to provide excellent care to our patients. Our no-show policy helps us ensure efficient and effective scheduling so that patients may be seen by their doctor as quickly as possible.

No Shows
Missed Appointment $25
Late Cancellation $25
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
Procedures Total Charge or Minimum $200 Deposit

Additional Resources

Avoiding Surprises in Your Medical Bills

Avoiding Surprises in Your Medical Bills (Spanish)

Understanding Healthcare Prices: A Consumer Guide

Understanding Healthcare Prices: A Consumer Guide (Spanish)

Planning For a Medical Procedure